Return & Refund Policy

Your satisfaction with every sip matters to us. If you are not completely satisfied with your order, we are here to assist.

Eligibility for Returns: You may return unopened, defect-free items in their original packaging within 24 hours of delivery due to the perishable nature of beverages.
Return Process: Please notify our support team immediately upon receipt if you encounter an issue. We will guide you through the return process based on the item’s condition.
Refund Methodology: Once the item is inspected and approved, your refund will be processed to your original payment method via our API-based digital service platform. Please allow 5–7 business days for the funds to reflect in your account.
Damaged or Incorrect Items: If your order arrives damaged, leaking, or is incorrect, please inform us within 12 hours of delivery. We will arrange for a replacement or a full refund at no additional cost to you.
Non-Returnable Items: For health and safety reasons, any beverage that has been opened, unsealed, or shows signs of tampering is not eligible for return.